Terms & Conditions
128mega Usage

Clause 1

Definitions and Scope of Agreement

In this document, "Platform" refers to the 128mega website and all services offered on it. "Player" or "User" refers to any individual who registers and uses the Platform's services. "Terms" means the terms and conditions set out in this document together with any updates made from time to time.

By registering an account or using any part of the 128mega Platform, you hereby agree to and are bound by the entirety of the Terms contained here. If you do not agree with any provision of these Terms, you are not permitted to use the Platform.

128mega reserves the right to amend or update these Terms at any time. Players will be notified of significant changes via their registered email or a notice within the Platform. Continued use of the Platform after an update is considered acceptance of the amended Terms.

Clause 2

Account Eligibility and Registration

Account registration at 128mega is subject to the following eligibility conditions:

• Applicants must be at least 21 years old on the date of registration.
• Each individual is only allowed to register and maintain one active account.
• All information provided during registration must be accurate, current and complete.
• Applicants must not appear on the list of players who have voluntarily self-excluded.
• Registration from regions that specifically prohibit online gambling is not permitted.

128mega reserves the right to request identity verification documents at any time for the purpose of complying with Know Your Customer (KYC) procedures. Documents that may be required include a copy of your national identity card (MyKad), proof of current address and details of the payment method used.

Clause 3

Deposits, Withdrawals and Payment Methods

128mega provides several payment methods for the convenience of Malaysian players:

• Touch 'n Go eWallet — a popular local e-wallet among Malaysian players
• DuitNow — an instant money transfer service between banks and e-wallets
• FPX Online Banking — supports a range of major Malaysian banks
• Cryptocurrency — USDT, BTC and ETH are accepted for deposits and withdrawals

The minimum deposit amount for all payment methods is RM30. The minimum withdrawal amount is RM100. Approved withdrawals will be processed within 10 to 45 minutes.

Players are responsible for ensuring that the payment account details provided are accurate and belong to the player themselves. 128mega is not responsible for delays or failures caused by inaccurate information.

Clause 4

Bonus and Promotion Terms

128mega offers various promotions to players, including a 100% welcome bonus on the first deposit up to a maximum of RM1,500. Calculation examples:

• Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement: RM100 × 10 = RM1,000
• Deposit RM3,200 → Bonus RM1,500 → Balance RM4,700 → Wagering requirement: RM1,500 × 10 = RM15,000

General conditions for all bonuses and promotions on the 128mega platform:

• Bonuses may only be claimed once per player, household or shared IP address.
• Bonuses cannot be transferred to another player or converted directly to cash.
• 128mega reserves the right to cancel bonuses and related winnings if any promotion abuse is detected.
• Wagering requirements must be met within the time period set for each promotion.
• Some games may contribute differently or not contribute at all toward the wagering requirement.

Players in the 128mega VIP programme are eligible for weekly cashback: Bronze up to 0.3%, Silver up to 0.6%, Gold up to 0.9%, and Platinum up to 1.2%. Progression to higher VIP tiers is determined by player activity and loyalty.

Clause 5

Account Security and Passwords

Players are fully responsible for the security of their login information. Recommended security steps:

• Use a strong, unique password that is not used on any other website.
• Do not share your account information with anyone, including family members.
• Log out of your account after each session, especially on shared devices.
• Report to 128mega support immediately if you suspect your account has been accessed without authorisation.

128mega will never ask for your password through any communication channel, including live chat or email. Any such request should be reported as a fraud attempt.

128mega customer support is available 24 hours a day, 7 days a week via live chat and email in Malay and English for any account security issues.

Clause 6

Player Conduct and Prohibited Activities

Use of the 128mega Platform is subject to an established code of conduct. The following are strictly prohibited:

• Using automated software or methods (bots) to play games or manipulate results.
• Coordinating with other players to gain an unfair advantage in games.
• Attempting to exploit technical bugs or vulnerabilities in the Platform system.
• Using credit or debit cards that do not belong to you to make deposits.
• Any money laundering activity or financing of illegal activities through the Platform.
• Opening multiple accounts for the purpose of claiming bonuses more than once.

Breaching any of the above prohibitions will result in immediate account suspension or closure, and 128mega reserves the right to withhold or cancel any winnings related to activity that violates the rules.

Clause 7

Responsible Gambling

128mega takes its responsible gambling commitment seriously. Our platform supports self-control tools to help players manage their gambling activity:

• Deposit Limits — Set daily, weekly or monthly deposit limits according to your means.
• Loss Limit — Limit the total amount you can lose within a set period.
• Self-Exclusion — Choose to temporarily or permanently suspend or close your account.
• Play Break — Take a short break from gambling activity whenever you need to.

Gambling is a form of entertainment for adults aged 21 and above. If you or someone you know shows signs of a gambling problem, please seek help from an appropriate counselling service. 128mega does not encourage gambling as a way to resolve financial problems.

Clause 8

Limitation of Liability and Disclaimer

The 128mega Platform is provided on an "as is" basis without any implied warranties. To the extent permitted by applicable law:

• 128mega is not liable for any technical disruptions that occur beyond our reasonable control.
• We do not guarantee that the Platform will operate without interruption or be free from errors at all times.
• Any game results arising from a confirmed technical bug will be reviewed and resolved in accordance with the Platform's fair play policy.
• Players are responsible for ensuring their device and internet connection are functioning properly during a gaming session.

128mega reserves the right to suspend or terminate any game or account in the event of a technical failure that affects the integrity of the game.

Clause 9

Privacy and Data Protection

128mega is committed to protecting the privacy and personal data of players in accordance with international data protection standards. The collection, use and storage of your personal data is governed entirely by the Platform's Privacy Policy, which forms part of this agreement.

Your data may be used for the following purposes:

• Identity verification and compliance with KYC legal requirements.
• Processing financial transactions and payment verification.
• Providing better and more responsive customer support.
• Sending promotional information and Platform updates (subject to your communication preferences).
• Usage behaviour analysis for Platform improvement.

Clause 10

Dispute Resolution

Should any dispute arise between a player and 128mega, the following procedure must be followed:

• The player must contact 128mega customer support via live chat or email within 30 days of the date of the disputed incident.
• 128mega will review the matter and respond within a reasonable timeframe.
• If the internal resolution is unsatisfactory, the player may refer the matter to the relevant regulatory body associated with the Platform's licence.
• 128mega's decision regarding game disputes is final, based on recorded server logs.

These terms are governed by the laws and regulations of the jurisdiction in which 128mega is licensed. Any legal action must be filed in the court of the relevant jurisdiction.

Clause 11

Account Closure and Self-Exclusion

Players may request account closure at any time by contacting 128mega customer support. Account closure requests will be processed subject to a balance review and any bonus with unfulfilled wagering requirements.

Self-exclusion is an important tool for players who feel they need a break from gambling activity. 128mega offers two self-exclusion options:

• Temporary Exclusion — The account is suspended for a specific period chosen by the player.
• Permanent Exclusion — The account is permanently closed and the player may not re-register.

Players who have undergone self-exclusion are not permitted to access the Platform during the exclusion period. Any attempt to bypass this measure will result in the closure of any new account detected.

Clause 12

Amendment of Terms and Communications

128mega reserves the right to amend these Terms and Conditions at any time. All amendments will take effect after an appropriate notice period has been given to players via:

• A notice on the 128mega Platform homepage
• Email to the player's registered address
• A pop-up notice upon logging in to the account

If you do not agree with any amendment made, you have the right to close your account before the amendment takes effect. Continued use of the Platform after the amendment's effective date is considered your acceptance of the updated Terms.

For any enquiries regarding these Terms and Conditions, please contact 128mega customer support, which operates 24 hours a day, 7 days a week in Malay and English.