Personal Data Protection
For You at 128mega

1. Introduction

128mega ("we", "platform" or "website") is committed to protecting the privacy of users who register and use our services. This Privacy Policy is provided to inform you of our practices regarding the collection, use, storage and disclosure of personal information you provide to us.

By registering an account or using any part of the 128mega platform, you agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please contact our support team before continuing to use the platform.

This platform operates under international licensing and complies with relevant data protection requirements, including the principles under the Personal Data Protection Act 2010 (PDPA) of Malaysia for players based in Malaysia.

2. Personal Information We Collect

The information we collect depends on the type of interaction you have with the 128mega platform. In general, the following information may be collected:

• Identity Information: Full name, date of birth, identity card number (MyKad) or passport, and gender — for age and identity verification purposes.
• Contact Information: Email address, mobile phone number and residential address.
• Financial Information: E-wallet details (Touch 'n Go eWallet), DuitNow account, online banking information (FPX), or crypto wallet addresses (USDT, BTC, ETH) for processing deposits and withdrawals.
• Technical Information: IP address, device type, operating system, web browser, and access log records.
• Usage Information: Gaming activity, betting records, transaction history and interactions with platform features.
• Communication Information: Records of live chat conversations and emails with our customer support team.

3. Purpose of Using Personal Information

Personal information you provide to 128mega is used solely for legitimate platform operations, including:

• Processing account registrations and verifying the identity of players aged 21 and above.
• Processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, USDT, BTC and ETH.
• Providing 24/7 customer support via live chat and email in Malay and English.
• Sending account-related information such as security notifications, transaction confirmations and Privacy Policy updates.
• Preventing fraud, money laundering and activities that violate the platform's Terms & Conditions.
• Monitoring and improving platform performance, user experience and system security.
• Complying with legal obligations and the requirements of relevant regulatory bodies.

4. Sharing and Disclosure of Information

128mega does not sell or disclose your personal information to third parties for commercial purposes without your consent. However, information may be shared in the following limited circumstances:

• Technical Service Providers: Infrastructure, payment processing and data security providers who are bound by strict confidentiality agreements.
• Legal Requirements: When disclosure is required by a court, law enforcement agency or regulatory body based on a valid order.
• Fraud Prevention: To industry bodies or relevant agencies for the purpose of preventing illegal activity, fraud or money laundering.
• Business Transfers: In the event of a merger, acquisition or asset transfer, user information may be transferred as part of that process with appropriate notice.

Every third party that receives your information is required to comply with data protection standards comparable to this policy.

5. Data Security Measures

128mega implements multiple layers of technical and organisational security to ensure your personal data is protected from unauthorised access, loss or misuse:

• 256-bit SSL/TLS encryption for all data transfers between your device and our servers.
• Two-factor authentication (2FA) system available to players to protect their accounts.
• Continuous security monitoring and regular system audits.
• Strict internal access controls — only authorised staff may access sensitive data.
• Secure data backups and tested system recovery procedures.

6. Cookies and Tracking Technologies

The 128mega platform uses cookies and similar tracking technologies to improve user experience, analyse website usage and ensure the platform functions properly.

• Essential Cookies: Required for basic platform functions such as login session authentication and security.
• Performance Cookies: Collect information about how players use the platform for improvement purposes.
• Preference Cookies: Store user settings such as language and display preferences.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality or availability of some platform features.

7. Your Rights Regarding Personal Data

As a player at 128mega, you have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you.
• Right of Rectification: Request correction of inaccurate or incomplete data.
• Right of Erasure: Request that your personal data be deleted, subject to legal obligations that prevent this.
• Right to Restrict Processing: Request that the processing of your data be limited in certain circumstances.
• Right to Object: Object to the processing of your data for direct marketing purposes.
• Right to Data Portability: Request your data in a machine-readable format.

To exercise any of the above rights, please contact the 128mega support team via live chat or email. We will process your request within a reasonable time subject to the required identity verification.

8. Protection of Underage Players

The 128mega platform is intended solely for players aged 21 and above. We do not knowingly collect or process personal information of individuals under the age of 21.

All players are required to submit valid proof of age during the account verification process. If we find that an account has been registered by an underage individual, the account will be closed immediately and any remaining balance returned in accordance with the relevant procedures.

9. Changes to This Privacy Policy

128mega reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated to players via a notice on the platform or through their registered email.

The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. Continued use of the 128mega platform after policy changes are published is considered your acceptance of those changes.

You are advised to review this Privacy Policy from time to time to ensure you remain informed about how your personal information is managed.

10. How to Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy, or wish to exercise your rights regarding personal data, please contact the 128mega team via:

• Live Chat: 24/7 support available directly on the platform
• Email: [email protected]

Our support service operates 24 hours a day, 7 days a week in Malay and English.